General Terms and Conditions

  1. INTRODUCTION TO IDENTITY OF THE WEBSITE HOLDER
    IBERIA makes available the clubdelvino.iberia.com website (hereinafter, “CDV”) to members of the IBERIA PLUS loyalty programme, so they can benefit from the services and purchase the products offered.
    In compliance with the provisions set forth in article 10 of Act 34/2002 of 11 July, on information society and e-commerce services, the following general information is provided regarding the Website:

    THE GRAND WINES S.L.U.
    Holder: The Grand Wines Premium, S.L.U. (hereinafter, “The Grand Wines or TGW”)
    Registered office: C/ General Alava, 10-3, Oficina 7, 01005 Vitoria
    Tax ID No.: B01513001
    Email: info@thegrandwines.com
    Telephone: (+34) 654682296
    Registry data: Commercial Register of Álava. Volume 1541, Folio 59, Book 0, Sheet VI-16601, 1st entry

    The following General Terms and Conditions of Purchase and any other special terms and conditions applicable to the purchase of certain products that will be duly displayed on the corresponding screens comprise the legal framework governing each sales agreement executed through CDV.
    These General Terms and Conditions have been drafted in conformance with the applicable current regulations, among others Act 1/2007 of 16 November, approving the amended text of the General Law for the Defence of Consumers and Users and other complementary legislation, as well as Act 34/2002, on information society and e-commerce services and Act 59/2003 of 19 December, on e-Signatures.

    These General Terms and Conditions of Purchase shall be applicable to the sale of products marketed through CDV. These products may be accessed in different areas of the www.iberia.com website in the Iberia Plus section on the main or home page of this onboard menu website.

    IBERIA PLUS customers may directly access these General Terms and Conditions of Purchase, as well as the CDV website’s General Terms and Conditions of Use, Privacy Policy and Cookies Policies by clicking on the duly identified sections that are located at the bottom of this website.

    These General Terms and Conditions are available in the languages specified on the website. Choose the language that best suits you. When selecting a language other than Spanish, the website may provide information in the selected language.
    The user and/or customer, merely by browsing through this website, expresses full and unreserved acceptance of its content. In the event of non-conformance therewith, users and/or customers should leave the website.

    It shall be understood that the purchase operations entered into via this website shall be with the company The Grand Wines Premium S.L.U., which shall be duly identified on the invoice.
    Its details are as follows:
    The Grand Wines Premium S.L.U.

    (Trade name: thegrandwines)
    Holder: The Grand Wines Premium, S.L.U. (hereinafter, “The Grand Wines or TGW”)
    Registered office: C/ General Alava, 10-3, Oficina 7, 01005 Vitoria
    Tax ID No.: B01513001
    Email: info@thegrandwines.com
    Telephone: (+34) 654682296
    Registry data: Commercial Register of Álava. Volume 1541, Folio 59, Book 0, Sheet VI-16601, 1st entry

    The offers included on the CDV website are designed exclusively for IBERIA PLUS customers, natural persons of legal age, or legal persons that, pursuant to the legislation currently in effect, are considered end users or consumers (Legislative Royal Decree 1/2007 of 16 November). Consequently, any person that fails to satisfy the above requirements shall not be eligible to acquire products via this website.
    CDV’s General Terms and Conditions of Purchase, as well as any other specific terms and conditions governing, where appropriate, the purchase of products and services offered on this website, shall be always those current at the time of making each order.

    The Grand Wines S.L.U. may at any time modify these General Terms and Conditions of Purchase, although it shall always comply with any commitments previously entered into with its customers.

    Any such modifications shall be published on CDV’s website for the purpose of informing new customers.

    If CDV entrusts a reliable third party with the custody of the versions of the General Terms and Conditions, the IBERIA PLUS customer recognises as the only valid version of these conditions at any time the one that is recorded in the database of the reliable third party.

  2. ACCESS TO THE SERVICES BY REGISTERING
    To access CDV services, IBERIA PLUS customers must register beforehand in the IBERIA PLUS environment. Once registered, they will be provided access to CDV and may register as a “Wine Club Member”. This shall be a prerequisite for a member to be able to contract through this Website.
    The Grand Wines S.L.U. reserves the right to deny access to IBERIA PLUS customers who hold outstanding or unpaid balances.

  3. PRODUCT SELECTION AND PURCHASE PROCEDURE IN THE WINE CLUB
    Any IBERIA PLUS customer registered and activated as a “CDV Member” may contract the purchase of products through the Website.

    The purchase process in CDV is based on a virtual cart, to which IBERIA PLUS customers can add the products they want to purchase.

    To add products to the shopping cart, once IBERIA PLUS customers are on the product page, they must select the “Add to cart” option.
    At all times, IBERIA PLUS customers may access and modify the content of the cart.

    Once the products that IBERIA PLUS customers want to purchase are in the shopping cart, they may initiate the processing of the order by selecting the “cart” option, which will show the IBERIA PLUS customers the content of the cart, allowing them to change the selected products or eliminate them from the shopping cart.

    IBERIA PLUS customers must make sure that the products displayed on screen are those they want to purchase and select from the listed geographical areas and countries the one that corresponds to the shipping address.

    At this point, the total price of the selected products and the shipping fees generated shall be displayed. In this section, IBERIA PLUS customers can also view, where applicable, the promotions automatically applied to his order, the Avios obtained and any promotion involving the use of vouchers.

    When clicking on “Checkout”, IBERIA PLUS customers must accept these General Terms and Conditions of Purchase.

    The billing address, by default, shall be the postal address provided when registering as an IBERIA PLUS customer. Notwithstanding the above, IBERIA PLUS customers can provide a different delivery address if they wish.

    In this section IBERIA PLUS customers may include any useful information deemed necessary for the courier service responsible for the delivery of the purchase, although CDV cannot guarantee its fulfilment.

    If the IBERIA PLUS customer wants the billing address to be different from the shipping address, which by default shall be the postal address provided when registering as an IBERIA PLUS customer, they must check the box and fill out the appropriate information in “shipping address”.

    In this section the IBERIA PLUS customer may add a message to the recipient, which is usually employed for gifts. This data shall be kept until the delivery of the order, and then shall be deleted. Replace the company details with this message.

    In the next stage of the purchase process, the IBERIA PLUS customer must select the method of payment. Following the link “ORDER PLACEMENT”, the IBERIA PLUS customer shall be redirected to the selected payment gateway.

    The payment gateway belonging to the Holder, The Grand Wines Premium, S.L.U., shall be used by CDV to collect the order’s payments; therefore, IBERIA PLUS customers shall be charged by The Grand Wines Premium, S.L.U.
    Once the payment is processed correctly, the order will be processed automatically, confirming the order’s details on the screen and sending an email to the IBERIA PLUS customer validating the operation.

    Once the purchase process has been completed, IBERIA PLUS customers shall receive a communication specifying the characteristics of the product, price, contract date and order number at the email address provided in the registration form. IBERIA PLUS customers may at any time, free of charge, request from CDV or any third party designated for registration and version control, if any, a copy of the applicable General Terms and Conditions. In addition, they shall be sent a digital invoice with a print option.

  4. PRICE OF PRODUCTS
    The prices of the products are those specified in the description attached to them. The prices are expressed in EUROS, and they include the corresponding Value Added Tax.

    CDV members shall always enjoy a special treatment by receiving a 10% discount on their total purchase, to which we shall add the corresponding shipping costs. This shall be visible on the shopping cart page.

  5. SHIPMENT OF PRODUCTS
    CDV only sends its products to mainland Spain and the Balearic Islands, mainland Portugal, France, Italy and Germany. It shall not be possible to purchase on the Website to destinations other than those indicated. CDV does not ship products to the autonomous cities of Ceuta and Melilla, the Canary Islands, the islands of Portugal or the islands of Italy.

    The purchase of products on CDV is subject to payment of shipping fees by the buyer.

    Actual shipping fees shall be detailed throughout the purchase process and the buyer shall be able to check these fees before completing their purchase.

    For delivery orders in the countries listed below, the shipping costs are those specified according to the number of units purchased (this amount may be updated regularly).

    Up to 6 bottles More than 6 bottles
    Germany 16€ 20€
    Spain 6€ 10€
    France 18€ 22€
    Italy 22€ 30€
    Portugal 10€ 14€
    United Kingdom 16€ 20€

    Delivery options
    The logistics operator DHL has different delivery methods depending on the country, and therefore shall communicate CDV customers the delivery options available in their country. When the CDV customer receives the email including the delivery information, if they prefer a different type of delivery than the one specified, they can select it by clicking on the “other delivery options”.

    For shipments to Spain (except for Canary Islands, Ceuta and Melilla), CDV guarantees its delivery in 2-3 business days; shipments to the Balearic Islands take between 3-4 business days.

    For shipments to Germany, CDV guarantees its delivery in 3-4 business days.

    For shipments to France, CDV guarantees its delivery in 5-6 business days.

    For shipments to Italy, CDV guarantees its delivery in 5-6 business days.

    For shipments to Portugal, CDV guarantees its delivery in 3-4 business days.

    For shipments to the UK, CDV guarantees its delivery in 4-5 business days.

    CDV cannot be responsible for the delay in the delivery of orders due to causes that are not directly attributable to CDV, fortuitous events or force majeure.

    If the first purchase exceeds €60, we will gift you a Sommeliair.

  6. PAYMENT METHOD
    Purchases can be paid by:

    • Debit or credit card:
      Visa, V Pay, MasterCard, Maestro, American Express, Union Pay and JCB Cards.
      For payment with debit cards or American Express, the charge shall be debited in real time
    • Avios Points
      By default, you shall earn Avios with every purchase you make in CDV, and they shall accumulate in your IBERIA PLUS account. The amount of Avios earned shall be 5 per euro spent on the order, excluding service costs

    Payment shall be made through the payment gateway belonging to THE GRAND WINES PREMIUM S.L.U.

    THE GRAND WINES PREMIUM S.L.U. follows a strict security policy in commercial transactions via electronic systems. Its principles are included in the corresponding section of the General Terms and Conditions of Use of the CDV website.

    Any online transaction carried out with a card within the European Economic Community must be authenticated by two banks; each issuing bank shall choose the method of authentication. This is due to the implementation of the PSD2 European Regulation, which came into force on 14 September 2019.
    When making the payment via the Secure Online Purchasing Service, you must complete the following steps:
    1.- Enter your card number, expiry date and security code (3 digits on the back)
    2.- Each bank uses its own system to verify card ownership. Your bank shall inform you. Most banks send a key by SMS to the phone associated with the card. You do not have to memorise it, as the key changes in each operation
    3.- Enter the key that you have received
    4.- When the system verifies the card’s ownership, it shall validate the data and inform you about the payment’s confirmation

    Following the implementation of the PSD2 protocol, the order shall be charged on the same day as the delivery. If you return the order, you shall be refunded the amount on your card as soon as possible and always within the legally established time limits, where applicable.

  7. SATISFACTION GUARANTEE
    CDV offers an additional satisfaction guarantee to IBERIA PLUS customers, based on which, the latter has the option of returning the different product’s units acquired if not satisfied when tasting a product’s unit.

    IBERIA PLUS customers have a period of 14 calendar days as from the reception of the products to request their return by going to www.clubdelvino.iberia.com/contacto/, selecting the topic “CDV” and filling out the form specifying the matter. They must indicate the order number and the products they want to return. They may also request the return of the order by calling (+34) 658 682 296 during business hours Monday through Thursday from 9:00 to 18:00 and Fridays from 9:00 to 14:00 or by email to the email address compras@thegrandwines.com, indicating RETURN in the subject and specifying the order number and the products to be returned.

    The IBERIA PLUS customer must return the remaining product units that have not been tasted in perfect conditions (packaging not damaged, soiled or open), properly protected and ideally in their original packaging.

    After CDV verifying the good conditions of the products, it shall proceed to refund the amount corresponding to the returned units in a maximum period of 10 calendar days using the same means of payment that the IBERIA PLUS customer used for the initial purchase.
    This guarantee only covers the transportation costs of full returns. When returns do not involve all the articles in an order, the transportation costs shall be borne by the IBERIA PLUS customer.

  8. BEST PRICE GUARANTEE
    CDV guarantees IBERIA PLUS customers the best market price for the products in the “wine and selections” section; the guaranteed price includes discounts.

    If Users find the same product at a unit price lower than the one paid in CDV, they can ask for a refund of the difference. The unit price used for comparison shall be the result of adding the price of a product unit, taxes that apply to it and the proportional share of the shipping fees, and it shall be compared to the price given by CDV plus the applied discounts, including taxes and the proportional share of the shipping fees.

    This guarantee shall be ineffective after seven (7) days as from the purchase date of the product in question in CDV. These must always be products with identical features offered by an authorised distributor and available or in stock (not sold out) and of the same vintage if the product is wine.

    To request a refund for the difference, Users must provide CDV, by going to the website www.clubdelvino.iberia.com/contacto/, selecting the topic CDV and filling out the form specifying the URL of the product offered at a lower price and screenshots where the product’s price and shipping fees applied in a purchase of similar characteristics can be verified. This guarantee does not allow the physical return of the product, except in cases provided for in these conditions and in the law.

  9. RETURN OF PRODUCTS

    9.1.- Right of withdrawal
    IBERIA PLUS customers shall have a maximum period of 14 calendar days from the delivery of the product to desist, totally or partially, from the purchase of the product, in accordance with the applicable legislation. The terms shall be considered as met if the goods are returned before the said period has elapsed. Once the term of fourteen 14 calendar days has expired, CDV shall not accept the refund for the withdrawal of product purchases.

    IBERIA PLUS customers wishing to withdraw from a product purchase must contact CDV by going to www.clubdelvino.iberia.com/contacto/, selecting the topic “CDV” and filling out the form. They can also use the withdrawal form available herein.

    In the event of withdrawal, CDV shall refund the withdrawal’s purchase price and all shipping costs without delay and, in any case, no longer than 14 calendar days after being informed of their decision of withdrawal from the sales agreement. CDV shall proceed to make the refund using the same payment method employed by the IBERIA PLUS customer in the initial transaction. In any case, they shall not be subject to any expense related to the refund.

    Returning the order shall also entail an adjustment in the number of Avios held by the IBERIA PLUS customer in their Avios Iberia Plus account, with the increase or decrease corresponding to the purchase related to the return.

    Notwithstanding the above, CDV reserves the right to withhold reimbursement until we have received the products or until you have presented proof of the return of the same, depending on which condition is met first.

    In any case, in the event of cancelling the purchase, the following requirements must be met:

    • The product must be in the same state as it was delivered and must preserve the original packaging and labelling
    • The delivery to CDV must be carried out with a box or envelope that is appropriate to deliver the product or, failing that, in a similar format that guarantees the return of the products in perfect condition
    • A copy of the proof of purchase and the delivery note of the products inside the package shall be included, and the products returned and the reason thereof shall be specified

    Order returns must be communicated to CDV so the order can be picked up at the address it was delivered.

    IBERIA PLUS customers shall assume the shipping costs for the return if exercising the right of withdrawal.

    9.2.- Product guarantee
    The product/s delivered do not correspond to the order/s

    In this case, IBERIA PLUS customers shall be entitled to claim and receive an equal product/s in perfect conditions.

    If this is not possible, IBERIA PLUS customers shall be entitled to a refund of the price of the product/s in question.

    The corresponding product/s must be returned to CDV following the procedure set forth section 9.1 above.

    In this case IBERIA PLUS customers do not have to assume the costs of returning said product/s.

    The product/s delivered are defective or not in accordance with the order

    In this case, IBERIA PLUS customers shall be entitled to claim and receive an equal product in perfect conditions.

    If this is not possible, IBERIA PLUS customers shall be entitled to a refund of the price of the product/s in question.

    As previously mentioned, the corresponding product/s must be returned to CDV following the procedure set forth section 9.1 above.

    In this case IBERIA PLUS customers do not have to assume the costs of returning said product/s.

    Refund of the price of the product/s to the IBERIA PLUS member.

    As previously mentioned, the corresponding product/s must be returned to CDV following the procedure set forth section 9.1 above.

    In both cases, CDV shall refund the corresponding price paid in accordance with the foregoing.

    CDV shall process the price refund order using the same payment system as the IBERIA PLUS customer for the purchase of the products and within 7 days of ordering the returned product and once CDV has verified that the products subject of the refund comply with the requirements set forth in sections (a) and (b) above.

    The application of the price refund to the IBERIA PLUS customer’s account depends on the banking entity.

    The partial returns of an order shall result in the refund of the price corresponding to the product or products actually returned.

  10. CDV CUSTOMER REGISTRATION AND CANCELLATION
    As previously stated, to access CDV services, IBERIA PLUS customers must register beforehand in the IBERIA PLUS environment.

    Once registered, they shall be provided access to CDV and may register as a “Wine Club Member”. This shall be a prerequisite for an IBERIA PLUS customer to be able to contract through this Website.

    Upon registering as a member, IBERIA PLUS customers authorise CDV to contact them via the different predefined means.

    IBERIA PLUS customers can cancel their subscription at any time by going to www.clubdelvino.iberia.com/contacto/, selecting the topic “CDV” and filling out the form while attaching a copy of their National ID document, passport or other valid identification document.

    CDV reserves the right to cancel the subscription of a CDV member at any time, with sufficient grounds to justify it, and shall communicate this decision to the member by email.

  11. ANNULMENT AND INEFFICACY OF THE CLAUSES
    If any clause included in these General Terms and Conditions is totally or partially declared null or invalid, such nullity or invalidity shall solely affect such provision or part thereof that is null or invalid, and the rest of the General Terms and Conditions shall remain in force, and such provision, or any affected part thereof, shall be deemed as not established.

  12. APPLICABLE LAW AND JURISDICTION
    These General Terms and Conditions shall be governed and interpreted in accordance with Spanish legislation.

    In the event of any discrepancy or claim between the parties regarding the compliance or content of these General Terms and Conditions, the parties agree to submit the decision of the case brought to the competent Courts and Tribunals in accordance with the applicable law.

  13. GENERAL INFORMATION OF THE WEBSITE
    These General Conditions of Use and General Contracting Terms and Conditions (hereinafter, “the General Terms and Conditions”), together with the Privacy Policy and Cookie Policy, govern the access and use of the website that is accessible through the domain name www.clubdelvino.iberia.com and its subdomains, as well as the acquisition of products and/or services through it. The mere access to www.clubdelvino.iberia.com is attributed the condition of a User thereof and implies the acceptance of all terms and conditions included in these General Terms and Conditions.

    By accepting these General Terms and Conditions, Users declare that:

    • They have read, understand and accept what is stated herein
    • They are of legal age in accordance with the regulations in force in their place of residence. Otherwise, the minor must have permission from their legal representatives
    • In the event they are ready to purchase a product and/or service, they have the capacity to do so
    • Assume all the obligations set forth herein

    The owner of the Website reserves the right to make, at any time, changes or updates to its content and services, of these General Terms and Conditions and, in general, of those elements which make up the design and configuration of the Website.

    The modification of these General Terms and Conditions shall not affect the goods or promotions acquired prior to such modification.
    If CDV entrusts a reliable third party with the custody of the versions of the General Terms and Conditions, both parties recognise as the only valid version of these conditions at any time the one that is recorded in the database of the reliable third party.

    GENERAL INFORMATION OF THE WEBSITE
    In compliance with the provisions set forth in article 10 of Act 34/2002, of 11 July, on information society and e-commerce services, the following general information is provided on the Website:
    Holder: The Grand Wines Premium, S.L.U. (hereinafter, “The Grand Wines or TGW”)
    Registered office: C/ General Alava, 10-3, Oficina 7, 01005 Vitoria
    Tax ID No.: B01513001
    Email: info@thegrandwines.com
    Telephone: (+34) 654682296
    Registry data: Commercial Register of Álava. Volume 1541, Folio 59, Book 0, Sheet VI-16601, 1st entry

  14. TERMS AND CONDITIONS OF USE
    Access to the Website
    Access to the Website is free.

    Registration requirements.
    The use of certain services and content may be subject to the prior Registration of the User.

    The data entered by the User must be accurate, current and authentic. The registered User is responsible at all times for the protection of their password, assuming responsibility for the damages that may arise from its misuse, transmission, disclosure or loss. For this purpose, access to restricted areas and/or use of services and contents made under the password of a registered User are deemed to be made by such registered User, who shall take responsibility in every case for such access and use.

    Rules of use of the Website
    The User undertakes to use the Website and all its content and services in accordance with the provisions of law, morals, public order and these General Terms and Conditions. Likewise, it is obliged to make an appropriate use of the services and/or contents of the Website and not to use them to carry out illicit or criminal activities that violate the rights of third parties and/or that infringe the regulation on intellectual and industrial property.

    The User agrees not to introduce, disseminate and make available to third parties, any type of material and information (data, content, messages, drawings, sound and image files, photographs, software, etc.) that are contrary to the law, morality, public order and these General Terms and Conditions.

    By way of example, and in no case limiting or excluding, the User undertakes to:
    I.- Not to introduce or disseminate content or propaganda of a racist, xenophobic, pornographic nature that advocates terrorism or that violates human rights
    II.- Not introduce or disseminate data programs (viruses and harmful software) on the network that could cause damage to the computer systems of the access provider, its suppliers or third-party internet users
    III.- Not to disseminate, transmit or make available to third parties any type of information, element or content that violates fundamental rights and public liberties recognised constitutionally and in international treaties
    IV.- Not to disseminate, transmit or make available to third parties any type of information, element or content that constitutes illicit or unfair advertising.
    V.- Not transmit unsolicited or unauthorised advertising, advertising material, “junk mail”, “chain letters”, “pyramidal structures”, or any other form of solicitation, except in those areas (such as commercial spaces) that have been exclusively designed for it
    VI.- Not to introduce or disseminate any false, ambiguous or inaccurate information and content in a way that misleads the recipients of the information
    VII.- Not to impersonate other Users using their registration passwords to the different services and/or contents of the Website
    VIII.- Not to disseminate, transmit or make available to third parties any type of information, element or content that involves a violation of the secrecy of the rights of intellectual and industrial property, patents, trademarks or copyright that correspond to the owners of the Website or to third parties
    VIII.- Not to disseminate, transmit or make available to third parties any type of information, element or content that involves a violation of the secrecy of the communications and the legislation of personal data
    The User undertakes to hold TGW harmless against any possible claim, fine, penalty or sanction that may be required to be borne as a result of the User’s failure to comply with any of the aforementioned rules of use, reserving, in addition, TGW the right to request compensation for damages that correspond.

    Sometimes, TGW shall provide the User through its communications, such as newsletters, with a link that provides access to their personal account. Such access shall be carried out through a unique private address, so that the User shall not have to enter their passwords to access the Website. Consequently, the User must treat TGW communications confidentially and refrain from forwarding them to third parties in order to prevent unauthorised access to the private information of their account.

    Exclusion of Liability
    The User’s access to the Website does not entail for TGW the obligation to control the absence of viruses or any other harmful element.

    TGW shall not be responsible for the damages produced in the software and computer equipment of the Users or of third parties during the use of the services offered on the Website.

    TGW shall not be responsible for the damages produced by the User that bring cause of failures or disconnections in the telecommunications networks that produce the suspension, cancellation or interruption of the Website service during the provision of the same or prior.

    Contents and services linked through the Website
    The access service to the Website may include technical linking devices, directories and even search tools that allow the User to access other websites and Internet Portals. In these cases, TGW shall only be responsible for the content and services provided in the Linked Sites to the extent that it has effective knowledge of the illegality and has not deactivated the link with the due diligence. In the event that the User considers that there is a Linked Site with illicit or inappropriate content, they may inform TGW, without this communication entailing the obligation to withdraw the corresponding link.

    In no case does the existence of Linked Sites imply the formalisation of agreements with those in charge of or the owners thereof, nor a recommendation or promotion of TGW regarding the statements, content or service provided.

    TGW does not know the contents and services of the Linked Sites and, therefore, is not responsible for the damages caused by the illegality, quality, outdatedness, unavailability, error and uselessness of the contents and/or services of the Linked Sites neither for any other damage that is not directly attributable to TGW.

    Intellectual and industrial property
    CDV is a trademark and the unauthorised use of its name, brand or logo is forbidden.

    All content of the Website, which includes texts, photographs, graphics, images, icons, technology, software, links and other audiovisual or sound content, as well as its graphic design and source codes, are the intellectual property of CDV. The user may print, copy or save all the content on this website, provided they are solely and exclusively for their own private and personal use; its use and distribution for commercial purposes, as well as its modification or alteration, is strictly prohibited.

    The trademarks, trade names and other distinguishing marks published on the Website are owned by CDV, and in no way may it be construed that the User has been given any right over them.
    As regards all the comments freely hosted by the User on the Website, whether they include or not an opinion or description of the products offered, the User grants for free to CDV a non-exclusive use licence, of global coverage and with the maximum term established by law. Based on that licence, CDV shall be able to freely exploit the rights of reproduction, processing, distribution and public communication of the Content, only for the purpose of providing the services offered by CDV and advertising its products and services.

  15. CONTRACTING CONDITIONS
    User Registration
    The use of the services provided by CDV involves the need for the User to register on the Website.

    The User must register indicating their full name, email address, gender and age. Once the registration has been completed, a confirmation message shall be sent to the specified email account.

    The User shall be required to accept these General Terms and Conditions, as well as the Privacy Policy and the Cookie Policy.

  16. ANNULMENT AND INEFFICACY OF THE CLAUSES
    If any clause included in these General Terms and Conditions is totally or partially declared null or invalid, such nullity or invalidity shall solely affect such provision or part thereof that is null or invalid, and the rest of the General Terms and Conditions shall remain in force, and such provision, or any affected part thereof, shall be deemed as not established.

  17. APPLICABLE LAW AND JURISDICTION
    These General Terms and Conditions shall be governed and interpreted in accordance with Spanish legislation.

    In the event of any discrepancy or claim between the parties regarding the compliance or content of these General Terms and Conditions, the parties agree to submit the decision of the case brought to the competent Courts and Tribunals in accordance with the applicable law.

    “Our company is a member of Confianza Online (non-profit association), registered in the National Registry of Associations Group 1, Section 1, national number 594400, Tax ID G85804011, Calle Castelló 24, Esc 1 2° izq., 28001 Madrid (Spain), telephone (+34) 91 309 13 47 and fax (+34) 91 402 83 39. (www.confianzaonline.es). These General Terms and Conditions shall be governed by the laws of Spain.

    Furthermore, in compliance with the Alternative Dispute Resolution Act, we inform consumers that, as a member company of Confianza Online and in accordance with its Code of Ethics, Users may have recourse to the extrajudicial dispute resolution system of Confianza Online (https://www.confianzaonline.es/consumidores/como-reclamar/formulario-reclamaciones/).

    If these refer to electronic transactions with consumers, or data protection when they are related to this area, the claims shall be resolved by the Online Confidence Mediation Committee, which is authorised to alternatively resolve consumer disputes. If the claims concern digital advertising, or data protection related to this area, they shall be submitted to the Advertising Jury of AUTOCONTROL.

    We also remind you that you can access the European Union online dispute resolution platform by following this link: https://ec.europa.eu/consumers/odr/main/?event=main.home2.show”.
    For more information on The Grand Wines seal, click here.